Privacy Policy

AFFSPACE LIMITED operates Affspace Ad. Our support contact is support@affspacead.com.

This policy explains how we handle information submitted through this website, lead and demo forms, support conversations, package review workflows, and managed campaign support.

When you submit a lead, demo, contact, or partner form, we may collect details such as your name, business email, company, website, store platform, current ad spend range, campaign goals, package questions, and message content.

If you work with us on voucher or balance top-up package review, account readiness, campaign setup, reporting, or support, we may collect the business and account context needed to evaluate fit and provide the requested service.

We use submitted information to respond to inquiries, schedule demos, route support requests, evaluate package fit, review account readiness, prepare managed campaign support, provide reporting, improve our site and workflows, and protect the service from misuse.

We may also use business contact details to follow up about Affspace Ad services. You can ask us to stop non-essential outreach by contacting support.

Affspace Ad supports Google Ads voucher and balance top-up package review, managed campaign execution, reporting, creative, and workflow assistance. Packages are reviewed for fit and terms before launch; they are not cash, deposits, lending, stored value, or guaranteed outcomes.

Affspace Ad does not use your information to claim guaranteed campaign performance, official Google-issued voucher status, cash redemption, deposit-taking, lending, or stored-value services.

We may share information with service providers that help operate the website, process form submissions, manage communications, analyze usage, support campaigns, or provide infrastructure. We may also share information when required to protect the service, comply with a valid request, or complete a business transfer.

We do not sell personal information submitted through lead, demo, contact, or support forms.

We keep information for as long as needed to respond to requests, support active or prospective customer relationships, meet operational needs, and maintain reasonable business records.

We use reasonable safeguards for submitted information, but no website, network, or storage system can be promised to be completely secure.

You can contact support@affspacead.com to request access, correction, deletion, or limits on non-essential use of information associated with your inquiry.

Some information may need to be retained where it is required for active support, security, records, or agreed service administration.

AFFSPACE LIMITED is based in Hong Kong, and website or service providers may process information in other locations where they operate.

By submitting information through this website or communicating with us, you understand that information may be handled across those locations for the purposes described in this policy.

We may update this policy as the website, support workflows, or service scope changes. The update date at the top of the page shows when this version was published.